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Personnel Today

Smart Buyer: IT training

by Personnel Today 18 Feb 2010
by Personnel Today 18 Feb 2010

IT

Personnel Today Smart BuyerWelcome to our Smart Buyer guide on IT training, providing the latest top tips, case studies and expert guidance.

IT training can eat up a large chunk of most learning and development budgets. The IT industry is still relatively young and technology is constantly changing, so IT products will continue to flow into the market and the demand and need to train staff to use them will follow.

Our Smart Buyer guide takes you through the process… 

IT training

IT training overview
Before you buy or design IT training, what questions should you ask the stakeholders?

Supplier selection
After buyers decide what they want, they face the usual options: in-house, external or public courses. We offer seven supplier selection tips.

Potential e-learning issues
If your organisation does provide e-learning it’s very likely it will include IT course content. But it is a potentially dull medium and you cannot expect users to trudge through it for hours on end.

John Lewis case study
Tracey Andrews, manager, learning and development, John Lewis, explains how the company is using e-learning to bring consistency and accessibility to its training.

The cost
IT training costs will vary enormously, depending on the training needed and the people involved.

Interested in buying training or e-learning generally, or are you interested in a specific topic?

TRAINING

  • Training overview
  • Four step guide to planning your training, learning and development
  • Supplier selection
  • Payment, ownership and major UK suppliers
  • How to get staff buy-in for training
  • How to tell if training was effective and well delivered
  • Face-to-face or e-learning?
  • Getting performance management to work for you (VIDEO)
  • Managing people’s performance – fact or fiction?
  • Case study: Working Sm@rt at Pepsi QTG 

Find out more about the general Training Smart Buyer guide

E-LEARNING

  • E-learning overview
  • Reasons to implement e-learning
  • Supplier selection
  • Training content
  • Mobile training
  • Case study: Online training creation for professional bodies
  • A new perspective on e-learning: online learning that works

 

 

 


 

Find out more about the E-Learning Smart Buyer guide

LEADERSHIP TRAINING

  • Overview
  • Supplier selection
  • Selecting delegates
  • Course content








Find out more about the Leadership Training Smart Buyer guide

MANAGEMENT TRAINING

  • Overview
  • Supplier selection
  • The course – delegates and content
  • The cost
  • A question of evidence: behaviour-based interviews (VIDEO)
  • Making appraisals work

Find out more about the Management Training Smart Buyer guide

SALES TRAINING

  • Overview
  • Types of sales training
  • Supplier selection
  • Potential e-learning issues
  • The cost
  • Ensuring training success 



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Find out more about the Sales Training Smart Buyer guide

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Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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