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AcasFire and rehireEmployee relationsDispute resolutionLatest News

Strikes off at Clarks as agreement reached with union

by Jo Faragher 1 Dec 2021
by Jo Faragher 1 Dec 2021 JMF News / Alamy Stock Photo
JMF News / Alamy Stock Photo

Industrial action has come to an end at shoe manufacturer Clarks after an agreement was reached with the Community union.

Warehouse staff at the Westway distribution centre in Street, Somerset have been on strike since October over pay and conditions, claiming that Clarks wants to “fire and rehire” them onto new contracts that would mean a pay cut for long-serving employees.

Last month it was reported that the company had called in mediation service Acas to help resolve the dispute.

Community has now announced that an agreement has been reached that will see workers’ pay protected.

A joint statement from Clarks and Community said: “We are pleased that a resolution has been reached that works in everybody’s interests, protects Community members’ livelihoods, and recognises their loyalty to Clarks.

“Following an indicative ballot of Community members it is confirmed that normal working has now resumed.

Industrial relations

Handling industrial action

Acas launches guidance to dissuade fire and rehire misuse 

“Community and Clarks express their thanks to Acas for its support and look forward to close co-operation as we move on from the dispute and commit to positive industrial relations in the future.”

The relationship between Clarks and Community has not always been so amicable. In November, the union accused Clarks of using agency workers to cover tasks performed by workers who are on strike – a claim denied by the retailer.

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In October’s strike ballot, 88% of staff voted in favour of industrial action, with some employees fearing they could lose between 15% and 20% of their annual income if forced onto new contracts.

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Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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