Study surveys EAP providers for differences in practice

A journal focusing on workplace behavioural health has produced a useful survey of 82 employee assistance programme (EAP) providers, giving details of staffing, customers, business management and development and the tools and metrics employed.

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Comparisons are also presented for different providers according to market size, country and pricing models, suggesting wide variation in practice.

Attridge M et al (2013). “The national behavioural consortium industry profile of external EAP vendors”. Journal of Workplace Behavioural Health; vol.28, issue 4.