Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Top job – Nick Jones, HR director, The Retail Motor Industry Federation

by Personnel Today 2 Sep 2003
by Personnel Today 2 Sep 2003

Nick Jones is the new HR director at the Retail Motor Industry Federation
(RMI), the body that provides sales and services to motorists and businesses. He
joins from the RAC, where he headed up the HR team. In his new position, he
will be responsible for all HR activities across the RMI and its training body,
ReMIT

What do you hope to achieve in your new role?

To make the organisation a great place to work. There is a high correlation
between how the customer (or member) perceives service and how employees
perceive their company. Introducing robust measures on customer satisfaction
and employee commitment will be an early priority.

Which aspects of your new job are you most looking forward to?

The opportunity to contribute on an industry-wide basis, whether that be by
providing advice and services or establishing mechanisms to take specific
issues forward on a national level.

What is the strangest situation you have been in at work?

As a naive 18-year-old student, working during the summer holidays as a
canteen assistant in an industrial paper mill. My colleagues were five ‘mature’
ladies, which was very enlightening and character-forming in the days before
harassment policies.

How do you think the role of HR professionals will change over the next
five years?

There are an increasing number of current and future business leaders in
every sector who have seen how an HR function that is totally aligned to the
strategic and commercial goals of the organisation can be a powerful influence
and demonstrably add value to the business. We must develop this change in
perception even further and ensure we are at the heart of business decision-making.

What’s the best thing about HR?

Spotting talent early and helping it to succeed.

And the worst?

All those people in any organisation who assume that the company car policy
is the number one item on the HR agenda.

What do you think is the essential tool in your job?

My ears.

How do you fill your spare time?

Ferrying my children around and finding time for the odd game of cricket.

What advice would you give to people starting out in HR?

Ensuring you know as much about the core business as any line manager, and
more than your finance peer.

Do you network?

Not as much as I should.

Who would play you in the film of your life and why?

John Cleese. An absolute genius, who also has a deep interest in what makes
people tick.

What’s the best or worst office party you have ever attended?

The worst was the one all HR people dread. Yes, a reasonably senior manager.
Yes, it was a dismissal and yes, we won the tribunal.

Jones’s CV

2003 HR director, RMI

1998 Head of HR, RAC Consumer Services

1984 Personnel manager/HR director, BSM Group

1979 District personnel/training manager, Safeway Food Stores

Avatar
Personnel Today

previous post
Elderly care could be work incentive says think-tank
next post
Retailer encourages fertile atmosphere

You may also like

Five steps for organisations across the globe to...

8 Jun 2022

The Search for Talent: Six Major Employer Pitfalls

24 May 2022

Grants scheme set up to support women’s health...

16 May 2022

How music can help to ease anxiety at...

9 May 2022

OH will be key to navigating ‘second pandemic’...

14 Apr 2022

OH urged to be aware of abortion consultations...

8 Apr 2022

How coached eCBT is returning the workplace to...

8 Apr 2022

Why now is the time to plug the...

7 Apr 2022

Two-thirds of shift workers feel health affected by...

18 Mar 2022

TUC warns of April Covid risk assessment ‘confusion’

14 Mar 2022
  • NSPCC revamps its learning strategy with child wellbeing at its heart PROMOTED | The NSPCC’s mission is to prevent abuse and neglect...Read more
  • Diversity versus inclusion: Why the difference matters PROMOTED | It’s possible for an environment to be diverse, but not inclusive...Read more
  • Five steps for organisations across the globe to become more skills-driven PROMOTED | The shift in the world of work has been felt across the globe...Read more
  • The future of workforce development PROMOTED | Northumbria University and partners share insight...Read more
  • Strathclyde Business School expands its Degree Apprenticeship offer in England PROMOTED | The University of Strathclyde is expanding its programmes...Read more
  • The Search for Talent: Six Major Employer Pitfalls PROMOTED | The Great Resignation continues unabated...Read more
  • Navigating the widening “Skills Confidence Gap” in 2022, and beyond PROMOTED | Cornerstone OnDemand conducted a global study...Read more
  • Apprenticeships are the solution to your recruitment problems PROMOTED | Apprenticeships have the pulling power...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+