Tourism exams axed

Candidates seeking a key tourism qualification will no longer have to sit exams.

National awarding body NCFE said its “new and improved” assessment process for customer service qualifications in the hospitality industry will not include externally marked exams.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

Email(Required)

OptOut

From time to time, we will send you emails about selected products, events and services from Personnel Today and OHW+ - but you can choose to opt-out at any time. If you do not wish to receive these emails, please tick this box.

Email

This field is for validation purposes and should be left unchanged.

Δ

Instead, candidates taking the Level 2 Certificate in Customer Service for Hospitality, Leisure, Travel and Tourism will be assessed on their portfolios.

Tourism South East head of training Sue Gill said the development is “really great news” as the qualification would be “much more accessible to employers”.