Virgin Media closes call centre, putting jobs at risk

Virgin Media staff announced it is to close a telesales department in the UK, as part of planned redundancies, it emerged last week.

In total, 113 salespeople and 35 support staff at the firm’s call centre in Colwick, Nottingham, have been told they face being made redundant as Virgin plans to shut down the department. Telesales staff would go in October, under the plans, with support staff leaving in July, according to the BBC.

The call centre shut down comes after Virgin announced last November that more than 2,000 jobs would need to go over the next four years.

Virgin Media, which has 76 UK offices, said the changes were “critical” to ensuring it was positioned to compete effectively.

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