Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

When your horse is dead, just dismount

by Personnel Today 7 Oct 2003
by Personnel Today 7 Oct 2003

Let me state the case clearly. Most current employer branding models
pasteurise organisations of their complexity. They misrepresent what they are
and what they stand for.

Look about you. The recruitment marketing world is full to overflowing with
aggressively promoted ’employer brands’, constructed around loudly proclaimed
‘value propositions’ and set within rigorously policed frameworks of ‘brand
guidelines’. Sadly, they tend to bore us today in much the same way as grand
mission statements bored us a decade ago. They are becoming ineffective at
differentiating one employer from another.

This stems in part from the excessive reliance on focus group research in
developing employer branding strategies. These tend to generate numbingly
predictable conclusions. The fact is, we live in a world of similar companies,
employing similar people, often coming up with broadly similar ideas. Put them
through focus groups and you get similar branding propositions.

This is compounded by a tendency to see employer branding as primarily a
communications issue. It isn’t. While branding is about the coherent
orchestration of visual, verbal and positional elements, it is also about
behaviour. The way you treat your staff, the way they treat each other, the way
you all treat your customers – these are the nodes around which your brand
credibility is structured.

These elements are not only in perpetual motion; they are in dialogue with
the wider society as well as each other. The result is a relational dynamic
that forces us to look at the brand, not as a stable entity with clear edges,
but as a centre of gravity around which revolve continuously changing
environmental, cultural, economic and political forces.

Clearly, employer branding does not come about by central planning. While it
can and should be driven by the pursuit of specific goals, it is inherently organic
in its evolution. It is part choreography and part inspiration. It can be
influenced but not prescribed. It is subject to random accidents, circumstances
and coincidences. Witness the 53 per cent of the companies on the 1980 Fortune
500 list that are no longer in business.

Employer branding is more intervention than revelation, more emotionally
driven than rationally informed, more about what we do than what we say, and
more about inventing the future than reflecting the past. Until we take these
observations on board – and challenge the comfortable simplifications of
current practice – employer branding projects will continue to take the form of
company managers addressing their own navels in terms that mean little to
audiences either inside or outside the company walls.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

That may be very profitable for advertising agencies. It is very bad for
business.

By Shaun D’Arcy, Partner, Lighthouse Adcomms

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

previous post
DWP funding to promote health and safety at work
next post
Age law could spark pensions meltdown

You may also like

Dallas Cowboy Cheerleaders receive 400% pay rise

4 Jul 2025

FCA to extend misconduct rules beyond banks

2 Jul 2025

‘Decisive action’ needed to boost workers’ pensions

2 Jul 2025

Business leaders’ drop in confidence impacts headcount

2 Jul 2025

Why we need to rethink soft skills in...

1 Jul 2025

Five misconceptions about hiring refugees

20 Jun 2025

Forward features list 2025 – submitting content to...

23 Nov 2024

Features list 2021 – submitting content to Personnel...

1 Sep 2020

Large firms have no plans to bring all...

26 Aug 2020

A typical work-from-home lunch: crisps

24 Aug 2020

  • Empower and engage for the future: A revolution in talent development (webinar) WEBINAR | As organisations strive...Read more
  • Empowering working parents and productivity during the summer holidays SPONSORED | Businesses play a...Read more
  • AI is here. Your workforce should be ready. SPONSORED | From content creation...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+