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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Dispute resolution
    • Employee relations
    • Employment law

    Connaught ex-workers claim to have been underpaid

    by Personnel Today 21 Sep 2010
    by Personnel Today 21 Sep 2010

    Former workers at the property and environmental firm, Connaught, have claimed they received just three days of wages, instead of...

    • Acas
    • Employee relations
    • Dispute resolution

    People Resolutions – Conflict Clinic UK Roadshow 2010

    by Personnel Today 13 Jul 2010
    by Personnel Today 13 Jul 2010

    It’s a fact that workplace conflict costs money, causes disruption, increases absence, reduces productivity and negatively impacts on employee engagement. ...

    • Dispute resolution
    • Employee relations
    • Industrial action / strikes

    BT strike ballot cancelled following legal concerns about the vote

    by Kat Baker 6 Jul 2010
    by Kat Baker 6 Jul 2010

    A strike ballot against BT has been cancelled following legal concerns about the vote.The Communication Workers Union (CWU) was forced...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew strike ballot postponed

    by Personnel Today 28 Jun 2010
    by Personnel Today 28 Jun 2010

    Unite union has offered to postpone its British Airways (BA) cabin crew strike ballot to allow the staff time to...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways faces more strikes as talks halt

    by Personnel Today 17 Jun 2010
    by Personnel Today 17 Jun 2010

    British Airways (BA) is facing further industrial unrest by cabin crew after the latest attempt to forge peace with the...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew dispute could be nearing a resolution as new Acas deal is tabled

    by Personnel Today 14 Jun 2010
    by Personnel Today 14 Jun 2010

    The British Airways (BA) cabin crew dispute could be nearing a resolution after the conciliation service Acas revealed it had...

    • Dispute resolution
    • Employee relations
    • Industrial action / strikes

    London Undergound maintenance staff to stage two 48-hour strikes

    by Kat Baker 9 Jun 2010
    by Kat Baker 9 Jun 2010

    London Underground maintenance staff will stage two 48-hour strikes, starting later this month, in a row over jobs, pay and...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew strike enters fourth day after talks fail

    by Personnel Today 2 Jun 2010
    by Personnel Today 2 Jun 2010

    The current five-day strike by British Airways (BA) cabin crew has entered its fourth day after fresh talks between the...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways and Unite to hold talks today over strikes

    by Personnel Today 1 Jun 2010
    by Personnel Today 1 Jun 2010

    British Airways (BA) and union Unite are to hold fresh talks today, as the latest cabin crew strike moves into...

    • Business performance
    • Employee relations
    • Dispute resolution

    British Airways and Unite union to resume talks today at secret location

    by Personnel Today 28 May 2010
    by Personnel Today 28 May 2010

    British Airways (BA) and Unite union will resume talks today as cabin crew strikes enter their fifth day.Willie Walsh, chief...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways cabin crew start first of three five-day strikes

    by Personnel Today 24 May 2010
    by Personnel Today 24 May 2010

    British Airways (BA) cabin crew have gone on strike today after talks between the airline and Unite union broke down...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways seeks High Court injunction to prevent 20 days of strikes

    by Personnel Today 17 May 2010
    by Personnel Today 17 May 2010

    British Airways (BA) will today seek a High Court injunction to stop planned cabin crew strikes and renew talks with...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways urged by union to engage in ‘meaningful negotiations’ to avert strikes

    by Personnel Today 11 May 2010
    by Personnel Today 11 May 2010

    Unite has urged British Airways (BA) to engage in “meaningful negotiations” to avert strikes that could disrupt thousands of holidaymakers...

    • Acas
    • Absence
    • Business performance

    Friday podcast: the Election, BA cabin crew and World Cup plans at Tesco

    by Tara Craig 7 May 2010
    by Tara Craig 7 May 2010

    HR news and analysis, including:

    The general election result and the potential impact on employers and the workforce
    British Airways...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways cabin crew vote ‘overwhelmingly’ to reject peace deal

    by Kat Baker 7 May 2010
    by Kat Baker 7 May 2010

    British Airways (BA) cabin crew have “overwhelmingly” rejected a peace deal by the airline, meaning further strike dates could soon...

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