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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Business performance
    • Employee relations
    • Dispute resolution

    British Airways and Unite union to resume talks today at secret location

    by Personnel Today 28 May 2010
    by Personnel Today 28 May 2010

    British Airways (BA) and Unite union will resume talks today as cabin crew strikes enter their fifth day.Willie Walsh, chief...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways cabin crew start first of three five-day strikes

    by Personnel Today 24 May 2010
    by Personnel Today 24 May 2010

    British Airways (BA) cabin crew have gone on strike today after talks between the airline and Unite union broke down...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways seeks High Court injunction to prevent 20 days of strikes

    by Personnel Today 17 May 2010
    by Personnel Today 17 May 2010

    British Airways (BA) will today seek a High Court injunction to stop planned cabin crew strikes and renew talks with...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways urged by union to engage in ‘meaningful negotiations’ to avert strikes

    by Personnel Today 11 May 2010
    by Personnel Today 11 May 2010

    Unite has urged British Airways (BA) to engage in “meaningful negotiations” to avert strikes that could disrupt thousands of holidaymakers...

    • Acas
    • Absence
    • Business performance

    Friday podcast: the Election, BA cabin crew and World Cup plans at Tesco

    by Tara Craig 7 May 2010
    by Tara Craig 7 May 2010

    HR news and analysis, including:

    The general election result and the potential impact on employers and the workforce
    British Airways...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways cabin crew vote ‘overwhelmingly’ to reject peace deal

    by Kat Baker 7 May 2010
    by Kat Baker 7 May 2010

    British Airways (BA) cabin crew have “overwhelmingly” rejected a peace deal by the airline, meaning further strike dates could soon...

    • Employee relations
    • Dispute resolution
    • Latest News

    Royal Mail staff vote in favour of deal to settle dispute over pay and modernisation

    by Personnel Today 28 Apr 2010
    by Personnel Today 28 Apr 2010

    Royal Mail staff have voted in favour of a deal to settle a dispute over pay, modernisation and working practices.The...

    • Employee relations
    • Dispute resolution
    • Latest News

    BT could face strikes in a dispute over pay

    by Louisa Peacock 16 Apr 2010
    by Louisa Peacock 16 Apr 2010

    BT could face strikes following a dispute over its proposed pay awards for staff.The Communication Workers Union (CWU) has now...

    • Acas
    • Employee relations
    • Employment law

    Strike injunctions will become more common following BA and Network Rail court orders, experts say

    by Kat Baker 12 Apr 2010
    by Kat Baker 12 Apr 2010

    As unions prepare to stage a wave of strikes this year, are more employers likely to turn to the courts to secure injunctions against industrial action? Kat Baker finds out.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Network Rail bosses to seek High Court injunction to stop strikes

    by Personnel Today 31 Mar 2010
    by Personnel Today 31 Mar 2010

    Network Rail bosses are set to seek an injunction against planned strikes by railway workers at the High Court later...

    • Acas
    • Employee relations
    • Dispute resolution

    Acas says pre-claim conciliation service has prevented more than 5,000 tribunal cases

    by Louisa Peacock 17 Mar 2010
    by Louisa Peacock 17 Mar 2010

    More than 5,000 employment tribunals are said to have been avoided after the launch of Acas’ pre-claim conciliation service, the...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Network Rail strike threat looms threatening travel chaos

    by Personnel Today 10 Mar 2010
    by Personnel Today 10 Mar 2010

    The first national rail strike in 16 years drew a step closer yesterday as Network Rail revealed it had considered...

    • Employee relations
    • Employment law
    • Dispute resolution

    Legal opinion: Injunctions and disputes

    by Personnel Today 9 Feb 2010
    by Personnel Today 9 Feb 2010

    On 17 December 2009, British Airways (BA) was granted an interim injunction prohibiting Unite members from striking for 12 days...

    • Acas
    • Employee relations
    • Dispute resolution

    South Yorkshire fire service dispute referred to Acas

    by Personnel Today 28 Jan 2010
    by Personnel Today 28 Jan 2010

    A long-running dispute about changes to firefighters’ shifts will be referred to an advisory panel, it has emerged.South Yorkshire fire...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways and Unite to hold talks in bid to prevent cabin crew strikes

    by Kat Baker 6 Jan 2010
    by Kat Baker 6 Jan 2010

    British Airways (BA) and Unite union have agreed to hold talks over the next few days in an attempt to...

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