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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Latest News

    Royal Mail staff vote in favour of deal to settle dispute over pay and modernisation

    by Personnel Today 28 Apr 2010
    by Personnel Today 28 Apr 2010

    Royal Mail staff have voted in favour of a deal to settle a dispute over pay, modernisation and working practices.The...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    BT could face strikes in a dispute over pay

    by Louisa Peacock 16 Apr 2010
    by Louisa Peacock 16 Apr 2010

    BT could face strikes following a dispute over its proposed pay awards for staff.The Communication Workers Union (CWU) has now...

    • Acas
    • Employee relations
    • Dispute resolution

    Strike injunctions will become more common following BA and Network Rail court orders, experts say

    by Kat Baker 12 Apr 2010
    by Kat Baker 12 Apr 2010

    As unions prepare to stage a wave of strikes this year, are more employers likely to turn to the courts to secure injunctions against industrial action? Kat Baker finds out.

    • Dispute resolution
    • Employee relations
    • Industrial action / strikes

    Network Rail bosses to seek High Court injunction to stop strikes

    by Personnel Today 31 Mar 2010
    by Personnel Today 31 Mar 2010

    Network Rail bosses are set to seek an injunction against planned strikes by railway workers at the High Court later...

    • Acas
    • Employee relations
    • Dispute resolution

    Acas says pre-claim conciliation service has prevented more than 5,000 tribunal cases

    by Louisa Peacock 17 Mar 2010
    by Louisa Peacock 17 Mar 2010

    More than 5,000 employment tribunals are said to have been avoided after the launch of Acas’ pre-claim conciliation service, the...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Network Rail strike threat looms threatening travel chaos

    by Personnel Today 10 Mar 2010
    by Personnel Today 10 Mar 2010

    The first national rail strike in 16 years drew a step closer yesterday as Network Rail revealed it had considered...

    • Employee relations
    • Dispute resolution
    • Employment law

    Legal opinion: Injunctions and disputes

    by Personnel Today 9 Feb 2010
    by Personnel Today 9 Feb 2010

    On 17 December 2009, British Airways (BA) was granted an interim injunction prohibiting Unite members from striking for 12 days...

    • Acas
    • Employee relations
    • Dispute resolution

    South Yorkshire fire service dispute referred to Acas

    by Personnel Today 28 Jan 2010
    by Personnel Today 28 Jan 2010

    A long-running dispute about changes to firefighters’ shifts will be referred to an advisory panel, it has emerged.South Yorkshire fire...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways and Unite to hold talks in bid to prevent cabin crew strikes

    by Kat Baker 6 Jan 2010
    by Kat Baker 6 Jan 2010

    British Airways (BA) and Unite union have agreed to hold talks over the next few days in an attempt to...

    • Employee relations
    • Dispute resolution
    • Employee communications

    Defusing workplace conflict mastermind

    by Personnel Today 11 Dec 2009
    by Personnel Today 11 Dec 2009

    No matter what business you are in – managing staff brings with it challenges, problems and stresses.  Even if you...

    • Employee relations
    • Dispute resolution

    Christmas party disciplinary list topped by punch-ups and threatening behaviour

    by Mike Berry 2 Dec 2009
    by Mike Berry 2 Dec 2009

    Punch-ups and threatening behaviour top the list of reasons for disciplinary action following the staff Christmas party, according to a...

    • Acas
    • Dispute resolution
    • Employee relations

    Legal changes in 2009 – interactive quiz

    by Personnel Today 16 Nov 2009
    by Personnel Today 16 Nov 2009

    employment_law_in_2009...

    • Acas
    • Constructive dismissal
    • Dispute resolution

    Acas code: the fun is about to begin…

    by Personnel Today 5 Nov 2009
    by Personnel Today 5 Nov 2009

    Six months since its implementation, the code will soon start to show its mettle in court.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Lincolnshire firefighters reach deal to avert strike action

    by Personnel Today 28 Oct 2009
    by Personnel Today 28 Oct 2009

    Firefighters in Lincolnshire have reached an agreement with their employers over plans to change working hours, averting any threat of...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Royal Mail and CWU in peace talks at TUC

    by Kat Baker 26 Oct 2009
    by Kat Baker 26 Oct 2009

    Royal Mail and the Communication Workers Union (CWU) have today resumed talks in an attempt to avert a second wave...

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