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Coaching and mentoringLearning & developmentLetters

Coach training: Tools for coaches

by Personnel Today 18 Mar 2008
by Personnel Today 18 Mar 2008

The case for adequate coach training is eloquently made in ‘Tools for Internal Coaches’ in your January issue of Training & Coaching Today. Few would disagree that tools alone do not make a coach. However, the value they can bring should not be overlooked.

Tools can help build a coach’s confidence, prompt coaches to explore ideas and gain insight in a way they might not otherwise and, crucially, may make a difference between a newly trained manager attempting to coach and giving up at the first hurdle.

However, there is a more significant role for tools that should not be ignored: most organisations are grooming managers to use coaching skills in everyday management, sometimes as a compromise to the ideal of dedicated coaching relationships, but almost always because this is seen as a valuable aim. Indeed, of the 70 organisations interviewed as part of my research in developing People-Assist (a coaching toolkit), only six had trained dedicated in-house coaches, or had any plans to do so.

The idea that all managers should be encouraged to take on a coach’s mindset was also overwhelmingly supported in a lively Association for Coaching debate last year.

Even where they have the will, many managers are prone to give up on trying to coach soon after training – a hesitation that quickly sets in when most struggle to put a coaching methodology into practice in a five-minute chat by the drinks machine.

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Tools aren’t the panacea for making great coaches, but used properly and mixed with training and other support they can go a long way to helping any coaching initiative succeed.

Clive Johnson, director, Proactive Style

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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