Transport for London (TfL) is on course to cut HR costs by £8.1m this year, after a massive overhaul combined 18 separate departments and cut a third of HR jobs.
The change programme is now set to easily exceed targets set in the Gershon Report, having already saved the organisation £1.9m in the past 12 months.
TfL, the body responsible for the capital’s transport system, was formed in 2000 to control buses, trams, major roads and, since 2003, the London Underground.
Hugh Hood, director of group HR at TfL, said the scope of the project was huge by the standards of the public or private sectors.
“We looked at how we could create a service-focused organisation that supported people and the business agenda,” he said.
Although the project required the loss of 160 of TfL’s HR staff, there was no mention of industrial action – in stark contrast to other public sector change programmes, such as at the BBC.
See Next Week’s Personnel Today for the full story of TfL’s high-speed HR overhaul
