Customer Consulting celebrates ten years

The specialist customer and change management company Customer Consulting, founded in 1999, is celebrating ten years of helping organisations to optimise their return on investment in customer management activities.

Over the past three years, CCL has experienced incremental growth and – in contrast to many firms in these recessionary times – has tripled its turnover since 2006.

CCL’s managing director, Simon Rustom, revealed: “We now have over 100 consultants – each with average of 25 years business consultancy experience, gained through working with many well known organisations around the world.

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“In particular, CCL works with train operating companies (TOCs) such as First Great Western and South West Trains; financial services specialists such as Aviva, Legal & General, Zurich Financial Services and Riyad Bank; logistics companies such as National Express and Aer Lingus, and others including BUPA, Orange, Anglian Water and Mothercare.”

CCL is planning to celebrate its ten years in business by holding an event, later in the year, for its consultants and clients.