An employer cannot have a blanket ban on religious dress that prevents a Muslim woman from wearing an Islamic headscarf when in contact with clients, an Advocate General for the European Court of Justice (ECJ) has recommended.
In French case Bougnaoui and another v Micropole Univers, a Muslim IT engineer who wore an Islamic headscarf was told by her employer to remove it while visiting clients, after a client’s staff complained about her appearance.
The Muslim employee was dismissed after she refused to comply with this request from her employer, which has strict rules about staff expressing or displaying personal beliefs when with clients.
The employee brought a claim in the French domestic court, which referred the issue to the ECJ.
The French court asked the ECJ whether or not the wish of this customer that a visiting IT engineer not wear an Islamic headscarf could be a “genuine and determining occupational requirement” of the job.
Advocate General Eleanor Sharpston, giving her opinion in advance of the full ECJ decision, suggested that employers are committing direct religious discrimination if a Muslim employee is banned from wearing an Islamic headscarf while at work.
The Advocate General acknowledged that there are limited circumstances in which a requirement of the job allows an employer to ban an employee from wearing religious apparel.
Muslim headscarves at work: Advocate General’s opinion
“In the vast majority of cases it will be possible, on the basis of a sensible discussion between the employer and the employee, to reach an accommodation that reconciles adequately the competing rights of the employee to manifest his or her religion and the employer to conduct his business.”
“Occasionally, however, that may not be possible. In the last resort, the business interest in generating maximum profit should…give way to the right of the individual employee to manifest his or her religious convictions.”
“Here, I draw attention to the insidiousness of the argument, ‘but we need to do X because otherwise our customers won’t like it’. Where the customer’s attitude may itself be indicative of prejudice…it seems to me particularly dangerous to excuse the employer from compliance with an equal treatment requirement to pander to that prejudice.”
However, she went on to say that these exceptions are rare, and can apply only where a ban on religious dress is “absolutely necessary to undertake the professional activity in question”.
Advocate General Sharpston said that the obvious exception would be in relation to health and safety at work. She gave the example of preventing a male Sikh employee who wears a turban from working in a post that requires the wearing of protective headgear.
Similarly, a female Muslim employee working on dangerous factory machinery could be prevented from wearing religious attire that could give rise to a serious safety risk.
However, the Advocate General could see nothing to suggest that Ms Bougnaoui could not perform her duties as an IT engineer. Indeed, her dismissal letter referred to her professional competence.
The Advocate General also considered that a company policy that imposes an entirely neutral dress code is likely to result in indirect discrimination. However, the policy could be justified if it pursues a legitimate aim and is proportionate.
For example, a neutral dress-code policy might be in the interests of the employer’s business and therefore constitute a legitimate aim.
However, Advocate General Sharpston failed to see how such a policy could be justified in Ms Bougnaoui’s circumstances.
The opinion follows hot on the heels of the contradictory opinion of Advocate General Kokott in the similar Belgian case Achbita and another v G4S Secure Solutions NV (delivered on 31 May).
In Achbita, a Muslim receptionist in Belgium working on a third party’s premise was told that the wearing of any visible religious symbols was contrary to its rules on neutrality.
Religious dress at work
Her employer introduced a policy banning workers from wearing any visible symbols expressing their political, philosophical or religious beliefs.
The Muslim receptionist’s refusal to go to work without a headscarf resulted in her dismissal.
The opinion of Advocate General Juliane Kokott in Achbita was that there is no direct religious discrimination in these circumstances, and that indirect religious discrimination could be justified.
It is likely that the ECJ judgments in both cases will be published at the same time.
More on the opinion in Bougnaoui and another v Micropole Univers, including analysis of its implications for employers, is available on XpertHR.