Staff
working for HR outsourcing specialist Xchanging can now study for a new
qualification in personnel practice, which is accredited by the Chartered
Institute of Personnel and Development (CIPD).
The
Certificate in Personnel Practice covers the CIPD’s basic requirements for HR
personnel, such as training and development, recruitment and selection,
performance management, employee relations and interpersonal skills.
Xchanging
has adapted the course to suit its own requirements, covering its customer support
team (contact centre HR advisers) and remuneration and benefits
activities.
Richard
Houghton, chief executive of Xchanging HR Services, said that running a
CIPD-accredited course enables staff to achieve a nationally recognised
qualification of the highest professional standards.
“As
our business expands, we need to ensure we provide the best HR outsourcing
service for our clients by maintaining a consistently high standard of HR
knowledge among staff at every level in our organisation,” Houghton said.
Fifty
employees a year are expected to take the course, which will be held on-site so
that people will not have to travel to
remote training centres.
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David
Oldfield, HR business partner of Xchanging HR Services, said he believes the
new qualification will ensure its workforce has the essential HR skills it
needs.
“Not
all our employees require HR qualifications at as high a level as CIPD.
However, they do need to understand the basic building blocks of the HR
function, and a Certificate in Personnel Practice is the ideal vehicle for
providing that knowledge,” he said.
