HR reports online learning failures

Online
learning has been criticised by HR professionals for too often providing poor
content which fails to engage staff.

Almost
half of the 275 HR professionals polled, by e-learning firm ICUS, claim that
online learning has not been a success in their company.

One
in three cite poor content as a problem, while a quarter feel that there is a
high drop-out rate for e-learning because it is done in isolation and does not
engage staff.

A
third of HR professionals questioned believe that e-learning must include
discussion forums and interaction to motivate staff to continue with the
learning.

One-in-three
said that they adopted e-learning as a way to cut HR costs.

"This
is a reality check. It is clear that as companies learn from the sometimes
painful experiences of implementing e-learning systems, they increasingly value
customised content as well as a focus on knowledge management," said
Christian Heyning, general manager at ICUS UK.

"By
offering easy-to-access, relevant content linking it with the in-company
experts, companies merge e-learning with knowledge management."

By Paul Nelson

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