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Latest NewsIndustrial action / strikesEmployment contractsTrade unions

In-flight catering under threat as workers threaten strike

by Adam McCulloch 8 Nov 2024
by Adam McCulloch 8 Nov 2024 Photo: Shutterstock
Photo: Shutterstock

Aircraft may not be able to offer passengers any onboard food or drink during long and short haul flights over the Christmas period as catering workers at global air services firm Dnata ballot for strike action.

More than 700 Dnata workers providing food for airlines at Heathrow, Gatwick, Glasgow, London City, Stansted, Bristol, Manchester and Birmingham airports are balloting for strike action.

Production line, warehouse and delivery workers are have concerns over what they perceive to be an attempt by their employer to change their terms and conditions without consultation.

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If strikes were to go ahead, major airlines, including easyJet, Ryanair, BA, Emirates, America Airlines and Air India, would be effected said union Unite.

At London Heathrow, the UK’s largest airport, 10 airlines use the provider to manage their catering.

Unite general secretary Sharon Graham said: “Dnata’s attempts to bypass its workers and force through damaging changes to terms and conditions will not be tolerated. Unite’s Dnata members have their union’s full and unflinching support in fighting its underhand attempts to impose these plans.”

The union claimed Dnata was refusing to consult with Unite on plans that could detrimentally impact how rostering, variable working, annualised hours, seasonal working, absence management and annual leave allocations are carried out.

The industrial action ballot opened this week and will close on 5 December, with strikes potentially being scheduled over the Christmas period.

Unite national officer for aviation Balvinder Bir said: “Strikes would have a serious impact on major airlines at eight UK airports and will be entirely the fault of Dnata. There is still time for industrial action to be avoided but that will require Dnata entering into meaningful negotiations with Unite about the changes it is putting forward.”

A Dnata catering and retail UK spokesperson said: “Despite our continuous efforts to reach a fair solution, Unite has rejected our reasonable proposals to enhance wages and conditions and initiated a ballot for industrial action.

“We have already implemented and paid a salary increase to our team to address cost-of-living pressures and recognise their contributions to the company. Our current, competitive offer is in line with market conditions, reflecting industry standards and comparable roles in the sector. We are surprised and disappointed by the union’s recent statement claiming we are changing terms and conditions without consultation, which is entirely inaccurate.”

They added that the company remained open to further dialogue and was committed to achieving an agreement.

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Adam McCulloch

Adam McCulloch first worked for Personnel Today magazine in the early 1990s as a sub editor. He rejoined Personnel Today as a writer in 2017, covering all aspects of HR but with a special interest in diversity, social mobility and industrial relations. He has ventured beyond the HR realm to work as a freelance writer and production editor in sectors including travel (The Guardian), aviation (Flight International), agriculture (Farmers' Weekly), music (Jazzwise), theatre (The Stage) and social work (Community Care). He is also the author of KentWalksNearLondon. Adam first became interested in industrial relations after witnessing an exchange between Arthur Scargill and National Coal Board chairman Ian McGregor in 1984, while working as a temp in facilities at the NCB, carrying extra chairs into a conference room!

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