Inspired to join forces

Two of the UK’s leading business development organisations have joined forces in a move that will see organisations across London and the South East benefit from a broader range of services and expertise.

Capital Quality Ltd (CQL) is merging with Quality South East (QSE) to form Inspiring Business Performance Ltd (IBP), which will be responsible for delivering the Investors in People Standard across London and the South East.

IBP will be responsible for managing some 7,000 organisations that are currently recognised as Investors in People, 28 per cent of the 25,000 recognised in the UK. Key clients include Sainsbury’s, McDonald’s, Fujitsu, Kent County Council, Thomas Cook Holidays, The Dorchester, Alliance Healthcare, landscape gardeners Gavin Jones and Thomson Directories. Investors in People provides a framework for continuous improvement that can help organisations of all sizes and sectors meet goals and adapt to change.

John Telfer, Joint Managing Director of IBP and formerly of CQL, said: “We are delighted to have created an organisation with such a commitment to excellence and customer satisfaction. CQL and QSE have always shared the same values so it made sense to form IBP, knowing that it could benefit thousands of organisations across London and the South East. There will be increased opportunities for networking which will allow organisations to learn from each other. Whether you are a huge multinational or have only a few employees, you can always learn something from another organisation.”

Investors in People is recognised, and internationally respected, as a business improvement framework. Some 60,000 organisations are working with Investors in People, which equates to 30 per cent of the UK’s workforce.

Trish Fraser, Joint Managing Director of IBP and formerly of QSE, commented: “The fact that we can now offer our clients a broader range of services, including additional consultants meaning access to a greater variety of expertise, can only be a positive move. Organisations are operating in a difficult climate but highlighting and understanding the challenges that you face as an employer is essential. Working with our consultants can make the process easier as they will help you to plan a strategy that will support your business goals.”

Benefits of working with Investors in People include increased productivity and sales, greater staff retention and employee engagement, increased motivation, reduced absenteeism, improved HR systems and an increased ability to adapt to change.

As well as Investors in People, IBP will also offer: Lexcel, the Law Society’s practice management standard; the Small Firms Enterprise Development Initiative (SFEDI) accreditation for business advisers; e-Survey; and 360 appraisal which is a way of unlocking employees’ potential.


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