Manchester battles with hospitality skills shortages

Manchester’s hotels, bars and restaurants desperately need to attract young people into jobs to combat staff shortages.

There are as many as 5,500 vacant hospitality jobs across Greater Manchester and hospitality employers are having to hike up young people’s pay to compete with other sectors, such as retail and call centres.

Tourism and hospitality in the North West generates £5bn per year and is predicted to grow by up to 35 per cent in the next 25 years, generating 35,000 new jobs.

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“We must make the industry more attractive to younger people by making them aware of the career opportunities in hospitality. We also hope to attract more older people, who may have taken early retirement, and are encouraging hotels to offer flexible working to encourage single parents into hospitality employment,” said Jean Llewellyn, regional manager of the North West Tourism and Skills Network.

By Richard Staines