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Latest NewsEmployee relationsEmployment lawTrade unions

Outsourcing provider Haden signs recognition deal with Public and Commercial Services union

by Personnel Today 22 May 2007
by Personnel Today 22 May 2007

Outsourcing provider Haden has signed a recognition deal with the Public and Commercial Services Union (PCS), covering Haden’s office support services contract with the Department for Work and Pensions (DWP).


Haden was awarded a seven-year deal with the DWP last year for a range of office services, including postroom, switchboard operations, typing and secretarial services. The contract went live in March, with hundreds of government jobs transferring to the private company.


The deal with the PCS embraces business development, training and learning, a joint dispute resolution process, as well as full collective bargaining.


Graham Steel, PCS senior national officer, said the union still opposed the privatisation of services, but realised it was better to work with Haden in bringing people together under one contract.


Don Walker, HR director at Haden, said he wanted the agreement to cover all 3,000 staff involved in the deal, not just those switching from the DWP.

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Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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