To continue reading please register or login to your OHW+ account.
This award looks for training interventions that have significantly benefited the business or organisation, particularly if the trainers involved have developed new approaches. The judge looked for evidence of improved performance and gains in employee skills and capabilities.
Category judge: Eric Burrows
As a director of consultancy at The Work Foundation, Eric Burrows has worked with companies such as the BBC, Tesco and Morgan Stanley. He has a background in international strategy, marketing and change management at companies such as Ford, Avon and Shell Consumer Products. Eric has also been a board director at Kinsley Lord and a managing partner with Towers Perrin in the US and UK.
Category sponsor: Xchanging
Xchanging delivers a world-class, integrated and seamless managed service for all your HR needs. Through targeted investment in people, process, technology, procurement and a unique service methodology, it radically improves non-core HR activities, taking the administrative headache away from line managers, employees, HR and procurement professionals.
Shortlisted teams
Avis Rent a Car
The team: Avis UK Personnel and Training team
No. in team: 14
No. in HR function: 18
No. of employees HR is responsible for: 1,204
About the organisation
Avis Rent a Car is a wholly-owned subsidiary of Avis Europe plc, with an annual turnover of £128m. It services more than 750,000 customers a year from 110 locations across the UK.
What the organisation did
- Produced detailed job profiles for all operations roles – station managers, station supervisors and rental agents – to ensure both new employees and long serving staff had a full grasp of their role
- Introduced a formal assessment process design to assess all employees against these new profiles
- Increased on-the-job training opportunities to overcome reliance on the formal four-year training proposi
