[pullquote]Just because you can measure it doesn’t mean it’s valuable. Where data is most valuable is where you can fit it to a business problem” – Wendy Cartwright, Palace of Westminster Restoration & Renewal Programme[/pullquote]Rotherham Council has, of course, had a crisis of leadership and management in recent years following the child abuse scandal that erupted in 2010. Following that, the whole strategic team was replaced and a huge amount of work has been done to change the leadership style, culture and practices of the council. “Rotherham is a tragedy of our time,” said Lal. “We have so many lessons to learn from what happened, particularly in terms of leadership.” Lal talks about a leadership landscape that is relevant not just to Rotherham Council but to the public sector as a whole. That landscape is that:
- failure is more exposed than it ever has been;
- public-sector organisations need to be more fluid and supportive;
- hierarchical power is giving way to networked authority;
- career ladders are being replaced by "tours of duty".