Training on-line helps business

Putting
personnel records on the intranet and giving employees control over the
information can transform the way a company does business, according to Cisco’s
global HR communications director.

Speaking
at the ECA International Conference in London last week, Liz Bak claimed that
training is transformed when employees can register for on-line coaching at any
time. 

She said,
“If a manager wants to have a discussion with an employee around performance
they can go on-line, click on the coaching area and have an on-line session on
how to handle performance reviews.”

The
company has a high-trust approach to expenses, she added, in which people have
the freedom, within certain guidelines, to make their own decision about
spending and have the money reimbursed within 48 hours. Bak believes it cuts
down on administrative costs and the guidelines prevent any abuse.

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