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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Employment law
    • Dispute resolution

    New Employment Bill aims to simplify dispute resolution procedures

    by Mike Berry 7 Dec 2007
    by Mike Berry 7 Dec 2007

    The government has published legislation which aims to simplify the much-maligned statutory dispute resolution procedures, but details of a proposed...

    • Employee relations
    • Dispute resolution
    • Latest News

    Postal workers agree pay deal to end long-running dispute with Royal Mail

    by Mike Berry 27 Nov 2007
    by Mike Berry 27 Nov 2007

    Postal workers have backed a deal that finally ends the long-running dispute with Royal Mail.The Communication Workers’ Union (CWU) said...

    • Acas
    • Employee relations
    • Dispute resolution

    Acas saves UK economy £800m a year by resolving workplace disputes

    by Mike Berry 15 Nov 2007
    by Mike Berry 15 Nov 2007

    The arbitration and conciliation service Acas saves employers, employees and the taxpayer almost £800m a year, according to a new...

    • Employee relations
    • Dispute resolution

    Dispute resolution is an ongoing problem

    by Personnel Today 12 Nov 2007
    by Personnel Today 12 Nov 2007

    Not allowing emotions to cold your commercial judgement is vital when dealing with disputes.Dispute resolution is an ongoing problem for...

    • Employee relations
    • Dispute resolution
    • Latest News

    Royal Mail and CWU confirm details of deal to end dispute

    by Mike Berry 23 Oct 2007
    by Mike Berry 23 Oct 2007

    The deal to end the ongoing and bitter postal dispute between Royal Mail and the Communication Workers Union (CWU) has...

    • Employee relations
    • Dispute resolution
    • Latest News

    Union wranglings over Royal Mail’s offer in postal dispute forces cancellation of Commons hearing with business secretary

    by Greg Pitcher 17 Oct 2007
    by Greg Pitcher 17 Oct 2007

    Trade union wranglings over Royal Mail’s latest offer in the postal dispute forced the cancellation of a Commons hearing with...

    • Employee relations
    • Dispute resolution
    • Latest News

    Unions vote today on Royal Mail deal

    by Gareth Vorster 15 Oct 2007
    by Gareth Vorster 15 Oct 2007

    The long-running dispute between the Communications Workers Union (CWU) and the Royal Mail is close to an end as unions...

    • Employee relations
    • Dispute resolution
    • Latest News

    AUDIO: Personnel Today Friday Podcast

    by Personnel Today 12 Oct 2007
    by Personnel Today 12 Oct 2007

    News editor Mike Berry introduces the Personnel Today Friday Podcast. This week he is joined by deputy news editor Greg...

    • Employee relations
    • Dispute resolution

    Book of the week – Human Resources Disputes & Resolutions

    by Personnel Today 8 Oct 2007
    by Personnel Today 8 Oct 2007

    Human Resources Disputes & ResolutionsPrice: £18.99Publisher: Kogan PagePages: 160ISBN: 0749449632What is the procedure if an employee calls in sick, but...

    • Employee relations
    • Dispute resolution
    • Latest News

    Unite’s local government members vote to accept sub-2.5% pay deal

    by Mike Berry 2 Oct 2007
    by Mike Berry 2 Oct 2007

    Local government workers who are members of the Unite union have voted to accept a revised pay deal worth just...

    • Employee relations
    • Dispute resolution
    • Employee communications

    Lack of effective dispute resolution training leads to escalation of conflict

    by Louisa Peacock 2 Oct 2007
    by Louisa Peacock 2 Oct 2007

    Employers do not have effective procedures or training to prevent workplace disputes from escalating, research has revealed.A study commissioned by...

    • Employee relations
    • Employment law
    • Dispute resolution

    Acas chair warns against lawyers getting hands on new dispute resolution procedure rules

    by Personnel Today 1 Oct 2007
    by Personnel Today 1 Oct 2007

    Employment lawyers must not be allowed to “get their hands” on any new dispute resolution procedures, the departing head of...

    • Employee relations
    • Employment law
    • Dispute resolution

    Be ready to act fast when industrial action strikes

    by Personnel Today 10 Sep 2007
    by Personnel Today 10 Sep 2007

    Are we returning to the bad old days of endless industrial disputes, walkouts and wildcat strikes? You may think so,...

    • Employee relations
    • Dispute resolution
    • Latest News

    Communication Workers Union agrees to extend pay dispute talks with Royal Mail for a further five days

    by Gareth Vorster 5 Sep 2007
    by Gareth Vorster 5 Sep 2007

    The Communication Workers Union (CWU) has agreed to extend talks with Royal Mail for a further five days to resolve...

    • Employee relations
    • Dispute resolution
    • Latest News

    RMT union stops three-day strike on London Underground following last night’s peace talks

    by Gareth Vorster 5 Sep 2007
    by Gareth Vorster 5 Sep 2007

    The Rail, Maritime and Transport Workers’ Union (RMT) has called a halt to a three-day strike on the London Underground...

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Personnel Today
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