Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


Civil service dispute looks set for Christmas cheer

9 Nov 2004

The long running dispute between the Department for Work and Pensions (DWP) and the Public and Commercial Services (PCS) union...

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Behind the Civil Service unrest

9 Nov 2004

Last week saw the biggest civil service strike in more than a decade. Thousands of members of the PCS union walked out in protest over plans to cut more than 100,000 jobs. Mark Serwotka, general secretary of the PCS, tells Mike Berry what he hopes the strike will achieve

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Time to grow up and resolve our disputes

26 Oct 2004

A school scheme to resolve disagreements between pupils could teach employers some valuable lessons when it comes to dealing with staff

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Eurostar staff vote to accept pay deal

21 Oct 2004

RMT union members at Eurostar have voted by by nearly 10 to one to accept the improved pay, grading and...

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Time to listen

1 Jul 2004

Top 10 questions you need to consider before the Information and Consultation of Employees Regulations 2005 take effect from next March.

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Stop the press

1 Jun 2004

No company wants to be in the headlines for losing an Employment Tribunal case with an employee. Follow our three-point...

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Fears of an army reservist backlash prove unfounded

18 May 2004

The deployment of army reservists in Iraq requires a balancing act between the employee's right to be reinstated on their return, and the employer's right to protect its business interests. John Charlton reports on the state of play so far

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Playing fair

1 May 2004

The European Court of Justice is Europe’s supreme legal body that ensures legislation is consistent in each member state. Its...

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Does union recovery signal end to decades of decline?

13 Apr 2004

While a slight upturn in membership numbers has given unions hope for a revival, fear of the 'awkward squad' could ensure that this is only a blip in a long downward slope to oblivion.

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US union busters land in UK

13 Apr 2004

The shadow of European interference still dominates in the media despite the recent appearance of US 'union busters'

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Barking up the wrong tree

16 Mar 2004

HR is right to believe cynicism is a major threat to working life, but remember: cynics have never been a barrel of laughs

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Trade union representation

1 Mar 2004

In this series, we delve into the XpertHR reference manual to find essential information relating to one of our features. This month's topic is employment rights for...

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United we stand

1 Feb 2004

Is the UK standing at the brink of a new wave of industrial action with unions gaining new powers and...

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