Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.
Talks aimed at averting industrial action at Aberdeen Council have collapsed.
Sarah Lamont gives advice on dealing with a ballot for industrial action
End in sight as BA catering dispute nears resolution.
Aberdeen City Council has agreed to shelve its implementation of an equal pay agreement to avoid the threat of industrial action.
The boss of in-flight caterer Gate Gourmet has offered to reinstate 400 sacked workers in a bid to broker a deal with the unions.
Airline catering company Gate Gourmet has agreed a deal which may help to end the long-running labour dispute
Negotiations to resolve the BA catering crises are set to resume today, despite the apparent collapse in talks last night.
Gate Gourmet has threatened to go into administration rather than reinstate "troublemakers" it sacked after the recent wildcat strike.
The recent HR Benchmarker mini survey asked participants to list the three most common causes of disciplinary and grievance cases...
The Transport & General Workers' Union has warned of further disruption to British Airways flights unless the 670 sacked Gate Gourmet workers are reinstated
The Gate Gourmet strike at Heathrow has led to accusations from unions and employers of coercion and victimisation.
Talks aimed at resolving the dispute which left thousands of British Airways passengers stranded last week have made "little progress"
All British Airways flights from Heathrow have been suspended after staff walked out in support of sacked catering workers
Unions persuade bus crews to return to work after wildcat walkout.
Union members and disability activists are holding a protest outside the head office of the AA in Basingstoke, Hampshire
