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Violence at work

The Health and Safety Executive (HSE) defines work-related violence as “any incident in which a person is abused, threatened or assaulted in circumstances relating to work”. This includes verbal abuse and threats, in addition to physical abuse.

Employees in many public-facing roles are at risk of being attacked by customers, while other positions, such as prison officer and police officer, are inherently dangerous. Employers may have a policy on violence at work, which should set out preventative steps and support available to victims.

Domestic violence outside work may also have an impact on employees’ health and wellbeing.


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    by Mike Berry 2 Sep 2008
    by Mike Berry 2 Sep 2008

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    Most business travellers are not prepared for trouble

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    NHS urged to take tougher stance against violence against staff

    by Mike Berry 11 Apr 2008
    by Mike Berry 11 Apr 2008

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    by Gareth Vorster 17 Mar 2008

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    by Greg Pitcher 4 Mar 2008
    by Greg Pitcher 4 Mar 2008

    Employers have been urged to clamp down on office anger after a survey revealed that four in five UK workers...

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    One in three nurses suffer violent attacks at work

    by Gareth Vorster 3 Mar 2008
    by Gareth Vorster 3 Mar 2008

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    by Louisa Peacock 14 Feb 2008
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    Nurses under physical attack on mental health wards

    by Gareth Vorster 13 Feb 2008
    by Gareth Vorster 13 Feb 2008

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    • Latest News
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    Fire Brigades Union seeks more staff protection as attacks increase

    by Gareth Vorster 11 Feb 2008
    by Gareth Vorster 11 Feb 2008

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    Retail staff see the number of physical attacks rise by 50% as threats of violence rise by a third

    by Mike Berry 31 Oct 2007
    by Mike Berry 31 Oct 2007

    Physical violence against retail staff has risen 50% in a year, according to the British Retail Consortium’s (BRC) annual retail...

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    One in 10 hospitality staff suffer violence or verbal abuse from customers flouting smoking ban

    by Mike Berry 3 Oct 2007
    by Mike Berry 3 Oct 2007

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    Health secretary Alan Johnson promises tougher action on abuse of NHS staff

    by Greg Pitcher 25 Sep 2007
    by Greg Pitcher 25 Sep 2007

    Tougher action will be taken against people abusing NHS staff, health secretary Alan Johnson has promised.
    Johnson told delegates at the...

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    by Personnel Today 5 Jun 2007

    The recent spate of letter bombs sent to pharmaceutical and motoring-related businesses have shown us that a campaign can be difficult to predict.

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    Weekly dilemma: Staff protection

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