is planning to cut 800 back-office jobs – including HR – by the end of the
year, while creating 1,000 new customer-facing jobs.
changes follow the recent formation of the UK banking division, which brought
together three separate businesses: Personal Customers, Business Banking and
which has consulted with banking union Unifi on the changes, said some of the
redundant posts would be left vacant, while it would also seek to redeploy as
many affected staff as possible. Around 200 of the customer-facing roles have
already been filled.
chief executive of UK banking, Roger Davis, told the BBC: “We all felt we
needed to do more to get customers back in the focus of the business.”
has more than 2,000 branches in the UK, with 26,000 people employed at offices,
call centres and on the high street.