Lancaster based software specialist AccessPlanit, have just completed a highly successful project to install their ‘Course Manager’ software platform at the University of the Arts London.
Comprising six separate colleges, the internationally renowned University is Europe’s largest for the arts, design, fashion, communication and the performing arts. They run over 2000 separate courses each year and process in excess of 10,000 bookings.
Having recognized the need to streamline their current course administration system, which suffered the classic problems of data duplication, repetitive data entry and lack of integration with other key business systems, the University’s project team approached AccessPlanit for a product demonstration in November 2008.
The team was able to clearly see the way that Course Manager would make their own operation more efficient and allow them to make considerable savings on both their administration time and costs. The additional benefits of website and accounting system integration, as well as the e-commerce tools available helped them decide to order the Course Manager system.
Course Manager is a fully scalable, course booking and training administration system that is delivered as a hosted online package. With approximately 12 regular and 35 occasional users, the University’s staff can manage all of the key elements of the business side of offering courses and training, including booking, customer relationships, invoicing and marketing.
Jo White, Project Manager at the University commented “This has been a major project for us, and one that we could not afford to go wrong. We have been very impressed with the approach AccessPlanIT have taken. They have been professional and very accommodating when we have needed to make ad hoc changes throughout this project. Their “Can-Do” attitude made the whole project a positive experience and we’re delighted with how well things have gone.”
David Evans, Sales and Marketing Manager for AccessPlanit commented “this was an excellent project for us and we were able to greatly reduce the administration time and cost of the University’s complex booking requirements. Course Manager has also enabled the University to develop their online presence and services. We look forward to working with them as they continue to expand and improve their services.”
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