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Reasonable adjustmentsCivil ServiceLatest NewsDisabilityEmployment tribunals

Disabled worker discriminated against by hot-desking policy

by Ashleigh Webber 21 Apr 2022
by Ashleigh Webber 21 Apr 2022 The House of Commons Commission is responsible for the administration and services of the parliamentary estate
Shutterstock
The House of Commons Commission is responsible for the administration and services of the parliamentary estate
Shutterstock

A House of Commons Commission data manager was treated unfavourably and discriminated against after asking colleagues not to use a desk that had been adapted for her health needs, an employment tribunal has found.

Ms A Baker – who had been provided with equipment including an orthopaedic chair, specialist keyboard and mouse and a reading/writing slope to help with her musculoskeletal condition – claimed she was subject to disciplinary proceedings for asking colleagues not to use her workstation as a hot desk while she was absent.

Baker had worked for the House of Commons Commission, which manages the parliamentary estate, since 1991 and had been issued specialist equipment recommended by the organisation’s occupational health service.

She had her own desk that was adjusted in a way that minimised her pain. However, a hotdesking policy existed at the respondent’s office as there were not enough desks to accommodate all employees.

In June 2018, Baker fell in the street and injured her knee. She was signed off on sick leave until 20 August 2018.

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When she returned to the office she found all her equipment including her desk, chair and workstation had been “drastically” altered or moved. She claimed it was difficult to readjust all her equipment to suit her needs.

When she raised the issue with her manager she was told that reserving her desk for an extended period while she was away was not practicable. Baker disputed the need for a hot-desking policy as there were other rooms available for staff to work in.

An occupational health report in September 2018 reiterated that Baker’s desk should not be used as a hot desk. It said she needed to have her own dedicated workstation as she needed special equipment and a chair adjusted to suit her. “Adjusting the chair is quite challenging currently given the shoulder injury and restricted movement,” the report added.

Later that month, Baker took a day off to attend a medical appointment and left a “polite” note on her desk reminding colleagues that it should not be used for hot desking. However, when she returned she found that someone had adjusted her chair.

The claimant was summoned to a disciplinary meeting about “unreasonably” placing a note on her desk. The respondent told the tribunal that this allegation was not pursued; however, the tribunal found Baker had been distressed by it.

‘Substantial disadvantage’

The judgment stated: “She would reasonably have considered that her continued employment was potentially prejudiced. She would reasonably have felt worried and threatened by the commencement of disciplinary action.

“The tribunal decided that the respondent had a practice of allowing hot desking on all desks. It accepted that the claimant would have been put at a substantial disadvantage by this practice, in that her workstation and equipment had been adapted for her needs, to prevent injury and discomfort, and other employees altered her equipment so that it was no longer safe for her to use. This exposed her to risk of injury. This was a more than minor disadvantage.”

The judgment adds that the House of Commons Commission victimised and discriminated against Baker when it commenced disciplinary proceedings against her. It also failed to make a reasonable adjustment when it failed to prevent her desk being used as a hot desk.

Baker also made several other allegations of direct sex discrimination and sex and disability-related harassment, which were dismissed.

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Compensation will be decided at a hearing at a later date.

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Ashleigh Webber

Ashleigh is a former editor of OHW+ and former HR and wellbeing editor at Personnel Today. Ashleigh's areas of interest include employee health and wellbeing, equality and inclusion and skills development. She has hosted many webinars for Personnel Today, on topics including employee retention, financial wellbeing and menopause support.

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