Employee monitoring is not snooping system

Your news story “Royal London deploys staff snooping system” (Personneltoday.com, 19 January) is misleading.

The system is not used to snoop on employees. As a responsible employer, we firmly believe we must be able to check how our IT systems have been used, if there is reason to believe inappropriate or illegal actions may have taken place. The introduction of the new software was discussed with our employee consultative committee to ensure the purpose and benefits of our approach were clearly understood.

Rather than suggesting that the purpose of the software was to “snoop” on staff, I would have hoped that you might have seen this as a positive, collaborative and responsible approach, that will help ensure this important issue is dealt with effectively and ethically.

Alasdair Buchanan

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

Email(Required)

OptOut

From time to time, we will send you emails about selected products, events and services from Personnel Today - but you can choose to opt-out at any time. If you do not wish to receive these emails, please tick this box.

Phone

This field is for validation purposes and should be left unchanged.

Δ

Group head of communications

Royal London