Authors: Julian Birkinshaw and Michael Mol
Publisher: Financial Times/Prentice Hall
This book brings together the world’s most influential management innovations, both successful and unsuccessful. It takes on long-standing assumptions about how the work of management is best accomplished, and shows how key performance measures, such as employee engagement, customer interaction and technological innovations, can be improved.
Most companies seem to operate in similar ways, but there are often subtle differences in practices that can result in dramatic improvements in performance. Giant Steps in Management will show you how to understand the practices that make a real difference to company performance.