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Employee relationsEmployee engagementLatest NewsHR practiceHR strategy

Management now thankless task as polite society becomes thing of past

by Mike Berry 10 Oct 2008
by Mike Berry 10 Oct 2008

Managers are worse at saying ‘thank you’ than they were 10 years ago, according to a survey.

A poll of 1,088 workers by business consultancy Maritz found UK businesses were split between ‘thankers’ and ‘thank nots’.

More than a third claimed bosses had grown worse at saying thank you in the past decade.

Maritz commissioned the survey as part of its fourth year sponsoring National Thank You Week (24-30 November). One in six workers claimed to have not received thanks for the efforts in the past 12 months.

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Almost nine out of 10 people said a thank you had a positive or very positive effect on staff morale.

Nick Bender, managing director at Maritz, said: “Taking the time to say a personal thank you for a job well done costs nothing, yet can make a big contribution to the productivity and success of a business.”




Mike Berry

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