Senior managers fail to capitalise on employee talent by ignoring motivation

Senior managers are not doing enough to motivate employees or go the extra mile to help them, research has found.

Five thousand UK employees were surveyed by professional services firm Towers Perrin, as part of a global workforce study reaching 90,000 workers worldwide, to explore attitudes to senior leadership in the workplace.

UK results show that less than a third of employees believe senior management communicates openly and honestly with them, and two-thirds feel leaders treat employees “as if they don’t matter”.

Other survey results revealed only 29% of UK employees thought that senior management had a sincere interest in employee satisfaction and wellbeing.

Jim Crawley, reward practice leader at Towers Perrin said: “It is vital that senior leadership at UK plc focuses on building and winning the respect and goodwill of its employees.”

He added: “It’s impossible to overstate the importance of deploying an effective human resources strategy and the influence this can have on a company’s business performance. At a time when companies are looking for every source of competitive advantage, the workforce itself represents the largest reservoir of untapped potential, and senior managers need to rise to the challenge.”

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