Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Latest NewsEmployee relations

Union publishes cleaners’ views on hospital debate

by Quentin Reade 27 Jan 2005
by Quentin Reade 27 Jan 2005

Trade union Unison has produced a report on how employers can help cleaners to keep hospitals clean.



The report documents issues that cleaners say prevent them from doing their jobs and includes a 10-step guide on what needs to be done to ensure hospitals remain clean and infection-free.



The report quotes the concerns of cleaners such as, “you are reduced to cleaning the toilets once a day”, and “I could go straight from cleaning the toilets to giving out teas; I can’t change my uniform”.



The cleaners also refer to a range of other issues including lack of equipment and proper cleaning products, the shortage of isolation facilities for superbug MRSA and the difficulty of having to clean during extended visitor hours.



Among the suggestions for cleaner hospitals are requests for more hours, better resources, training for all and a greater priority given to cleaning services.



The report suggests 10 steps to cleaner hospitals:




  1. Prioritise cleaning services from the top level of management downwards, including medical professional staff. Without proper standards of hygiene in the wards, clinics and operating theatres, it is impossible for clinicians to deliver high quality, high-tech medicine


  2. More staff, more hours – we need a complete reversal of the drastic reductions in staff and hours of work imposed by private contractors and in-house NHS services, as a result of competitive tendering


  3. More and better resources – choice of cleaning materials should be based on effectiveness, not cheapest. Hospitals need adequate supplies, properly maintained equipment, staff changing rooms and sufficient uniforms and protective clothing for infection control


  4. Staff involvement to ensure contracts match needs – new contracts must be properly resourced and strictly monitored by qualified staff


  5. Effective teams – cleaner hospitals cannot be secured simply through the existing staff working harder; any improvement must be a team effort


  6. Respect and improving communication – action is needed to combat divisive or elitist attitudes towards cleaning staff that often leads to cleaning staff being “invisible”


  7. Training for all – appropriate training in cleaning techniques, health and safety and infection control


  8. Giving scope to respond to criticism – any system that urges the public to complain about standards must be balanced by an opportunity to respond


  9. Bring cleaning services back in-house – experience in the NHS shows 20 years of failure as a result of the market testing


  10. Better pay and conditions – need to address the high turnover and intolerable vacancy levels evident from many cleaning services.

Avatar
Quentin Reade

previous post
Pfizer to cut 400 jobs at UK site
next post
Water forces last deep mine in the North-East to close

You may also like

Don’t be gloomy over social mobility in the...

24 Jun 2022

Christian awarded £22k following dismissal over religious necklace

24 Jun 2022

Movers and shakers June 2022: Lloyds, Indeed, Zoom...

24 Jun 2022

Gender pensions gap: women’s retirement pot less than...

24 Jun 2022

White-hot recruitment market? William Tincup talks to Oven-Ready...

24 Jun 2022

British Airways employees at Heathrow vote for walkouts

24 Jun 2022

Young people need more guidance over ‘green jobs’

24 Jun 2022

Government to repeal agency workers ban during strikes

23 Jun 2022

Long Covid: what tribunal’s disability ruling means for...

23 Jun 2022

Brexit remains an ‘open wound’ for EU employees...

23 Jun 2022
  • NSPCC revamps its learning strategy with child wellbeing at its heart PROMOTED | The NSPCC’s mission is to prevent abuse and neglect...Read more
  • Diversity versus inclusion: Why the difference matters PROMOTED | It’s possible for an environment to be diverse, but not inclusive...Read more
  • Five steps for organisations across the globe to become more skills-driven PROMOTED | The shift in the world of work has been felt across the globe...Read more
  • The future of workforce development PROMOTED | Northumbria University and partners share insight...Read more
  • Strathclyde Business School expands its Degree Apprenticeship offer in England PROMOTED | The University of Strathclyde is expanding its programmes...Read more
  • The Search for Talent: Six Major Employer Pitfalls PROMOTED | The Great Resignation continues unabated...Read more
  • Navigating the widening “Skills Confidence Gap” in 2022, and beyond PROMOTED | Cornerstone OnDemand conducted a global study...Read more
  • Apprenticeships are the solution to your recruitment problems PROMOTED | Apprenticeships have the pulling power...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+