Unions have demanded ‘meaningful consultation’ after outsourcing provider Capita confirmed it is to close its site in Wythall, Birmingham, with the loss of more than 370 jobs.
Capita said it would transfer work to India and other parts of the UK, including Glasgow.
Super-union Unite said it was seeking redeployment opportunities for staff, along with an investment in the retraining of staff at the affected site.
In June last year, Capita signed a landmark agreement with Unite aimed at securing good employee relations in the financial services sector.
Graham Goddard, deputy general secretary at Unite, said: “Unite members in the Wythall Capita site face anxiety as their future rests in the balance. Unite is demanding that Capita meet with the union in order to have meaningful consultation about the future of staff in Wythall.
“Unite now has major concerns about the future of the Capita operation in Glasgow, which will also be badly hit as the company presses ahead with plans to axe many hundreds of jobs as it transfers the bulk of its customer services to Mumbai.”
Last week, union leaders, employers and skills minister David Lammy met to discuss the threat of offshoring in the UK financial sector.