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BenefitsLatest NewsPay & benefitsPayrollWork-life balance

Young workers hard to manage, research finds

by Kavitha Sivasubramaniam 4 Sep 2024
by Kavitha Sivasubramaniam 4 Sep 2024 Shutterstock / Ivan Marc
Shutterstock / Ivan Marc

Young employees are causing problems in the workplace, with seven in 10 employers admitting they struggle to manage them.

Research by HR technology provider HiBob revealed that managers are having problems with Generation Z workers, who are aged 18 to 24 years old, because of their attitudes towards authority (41%), emotional intelligence (38%) and levels of professionalism (34%).

The findings show almost a quarter (24%) of those polled would choose to replace all young staff if given the chance – but 70% of people prefer to work with or employ them because of their creativity and adaptability, which they say are hard to find in other generations.

According to the research, the biggest challenges posed by Generation Z are their work-life balance demands (62%), pay (58%) and benefits expectations (44%).

Two in five managers (40%) believe HR should deal with the problems caused by younger employees and almost all of those surveyed (95%) think HR should be represented on an organisation’s executive team. Three in four (73%) believe HR should have a strong influence on company strategy.

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Toby Hough, director of people and culture at HiBob, said: “The role of HR leaders in organisations has been undervalued for a long time, as the C-Suite focused on business-critical issues that didn’t used to involve employee wellbeing or demographic societal shifts.

“Today’s research clearly identifies Gen Z as one of leadership teams’ biggest challenges. That said, each generation brings their own unique set of challenges and opportunities to the workplace and the HR function is critical to getting the best out of all generations. To maximise their potential in today’s intergenerational workplace, UK businesses must appoint HR leaders to the C-suite.”

Among the Generation Z employees polled, 40% say incorrect pay would cause them to struggle paying their bills, while 22% would lose sleep worrying about finances and the same percentage would think about finding a new job.

Younger workers were found to be the most likely to carefully check their payslip to ensure its accuracy and 13% admitted they think about their rate of pay daily.

Incorrect pay was found to affect all generations, with 43% of 25 to 34-year-old employees saying it would shake their trust in their employer and 40% claiming it would make them feel undervalued and disrespected. Two in five 45 to 54-year-olds (40%) believe it would be a frustrating administrative headache.

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Kavitha Sivasubramaniam

Kavitha Sivasubramaniam is an experienced journalist, editor and communications professional who has been working in B2B publishing for more than 17 years. After graduating from Bournemouth University with a degree in Multi Media Journalism, Kavitha started her career in local and regional newspapers, before moving to consumer magazines and later trade titles, as well as PR. Specialising in pay and reward, she has been editor of a number of HR publications including Pay & Benefits, Employee Benefits, Benefits Expert, Reward and CIPP’s membership magazine, Professional. In June 2024, she won Pay, Reward and Employee Benefits Journalist of the Year at the Willis Towers Watson media awards. She was also named one of Each Person’s top 20 influential HR bloggers and managed a highly commended content team of the year in 2019.

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