Knowledge management can be defined as the way in which knowledge is shared throughout an organisation.
It involves measuring intellectual capital, developing knowledge-enhancing skills and competence, building internal support structures and maximising knowledge assets.
Many business strategies, including benchmarking, good practice, change management and employee engagement, are linked to knowledge management.
Last year, Toyota overtook Ford in terms of vehicle sales - and it says much of the drive behind its success is down to its staff management.
In the first of a two-part series on human capital management,Paul Kearns looks at the business case for measuring your 'number one asset'
Don’t forget these key considerations when undertaking a second-generation procurement exercise in the public sector
Outsourcing is, at its heart,...
Want to communicate effectively with staff? Try engaging with them.
Roger Evans explains how succession planning and coaching canget the UK's chief executives and their businesses back on course
Who are the greatest HR directors of all time? Scott Beagrie conducts a global search for HR giants, and comes to some intriguing conclusions
