Knowledge management

Knowledge management can be defined as the way in which knowledge is shared throughout an organisation.

It involves measuring intellectual capital, developing knowledge-enhancing skills and competence, building internal support structures and maximising knowledge assets.

Many business strategies, including benchmarking, good practice, change management and employee engagement, are linked to knowledge management.


How digital trends are changing the role of HR (webinar)

Thursday 18 October 2018, 2:00pm BST
Not a day goes by without a news story highlighting the impact of digital...

How on-demand data officers can help fill the knowledge gap

31 Aug 2018

Data is an invaluable resource for driving commercial decision-making yet a dearth of people with the requisite skills in the...

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Poor knowledge sharing costing employers millions

18 Jul 2018

The average large organisation loses $47m (£36m) a year in lost productivity due to poor knowledge sharing and insufficient onboarding...

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communication-breakdown

Three ways to prevent communication breakdown in teams

22 Jun 2017

Employees rate bad communication as one of the key reasons they feel disengaged with employers. So how can HR support...

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Six ways every employer should be using video (webinar)

9 May 2017

ON DEMAND | Tues 6 June 2017, 2pm. We explore six ways that employers should use video – and not just in their L&D...

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Peter Cheese, chief executive of the CIPD

Valuing your Talent: measuring and reporting human capital metrics

10 Dec 2013

Peter Cheese discusses Valuing your Talent, a major new research and engagement programme launched at the CIPD annual conference.

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How Homebase grows its own skills

29 May 2013

DIY retailer Homebase recently won a gold medal at the Chelsea Flower Show, thanks to the efforts of 20 of its...

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How to use data to get results in HR

21 Feb 2012

It is becoming increasingly important for HR to use data, numbers and statistics to show trends in people management and...

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Equality Act 2010: Guidance and advice for employers and HR

22 Sep 2010

Most of the Equality Act 2010 came into force on 1 October 2010 and employers need to make sure they...

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NHS savings will depend on frontline staff input to redesign

5 Nov 2009

Frontline NHS staff must play a central role in the redesign of the health service, needed to deliver the government’s...

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Political ‘savvy’ needed to break the glass ceiling

3 Sep 2009

With many obstacles preventing women in business from climbing the career ladder, female professionals need to develop their ability to...

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New online questionnaire measure ‘readiness to perform’ after change

27 Jul 2009

A new online questionnaire which enables an organisation or department to measure its ‘readiness to perform’ after undertaking change initiatives,...

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Grass Roots launches ‘Little Red Books’

16 Jul 2009

Performance improvement company Grass Roots has produced a trilogy of ‘Little Red Books’ to illustrate the way it helps clients tackle...

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The top ten development challenges facing HR

5 May 2009

In a survey by people assessment firm Talent Q, developing high performing teams is cited as the primary challenge facing two-thirds...

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Serial litigants could be stopped by HR sharing knowledge of suspicious claims

6 Mar 2009

A London-based solicitor is calling on the HR community to stop serial litigants making money from out-of-court settlements by sharing...

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