Cabinet Office launches strategy to cut bureaucracy for front-line workers and improve public services efficiency

A government strategy to cut red-tape for front-line workers so public services can work more efficiently has been launched by Cabinet Office ministers Hilary Armstrong and Pat McFadden.

The plan sets out how the government is going to reduce bureaucracy by:

  • Getting Whitehall departments to identify, for the first time, the bureaucracy burden on public services
  • Identifying the top 10 irritants in each field, publishing them in late 2007
  • Reducing duplicate or unnecessary information requests by departments which tie up people on the front line
  • Giving public sector workers a clear mechanism to challenge bureaucracy which doesn’t work.

Front-line staff are urged to log on to the Cabinet Office better regulation portal to lodge their ideas for cutting bureaucracy in their day-to-day work.

The way information is collected needs to be rationalised to reduce form-filling and administration time, the ministers said.

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