UK call centre workers and graduates are being recruited to fill skills gaps at call centres in India, according to newspaper reports.
The Financial Times reports that Launch Offshore – a UK recruitment consultancy -0 has been established to help Indian companies serving the UK market cope with language and cultural differences, and to provide management and training skills.
Wages of 11,000-30,000 rupees a month – about £140 to £375 – are low, but accommodation is provided and the cost of living is five times lower than in the UK, said Tim Bond, Launch Offshore’s founder.
David Fleming, a national officer at the trade union Amicus, which has criticised the moving of call centre jobs to India, said: “Evidence is mounting against the proponents of offshoring who have been shouting from the rooftops about the never-ending supply of cheap, educated English speakers in India.”
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