Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Latest NewsLearning & developmentLabour marketSkills shortagesProductivity

CBI/Pertemps: Skills gap is harming UK businesses

by Jo Faragher 12 Oct 2023
by Jo Faragher 12 Oct 2023 Skills gaps have put the brakes on growth for many businesses in the last 12 months
Shutterstock
Skills gaps have put the brakes on growth for many businesses in the last 12 months
Shutterstock

More than three-quarters of UK businesses think access to skills is harming labour market competitiveness, according to the annual employment trends survey from the CBI and Pertemps.

Almost seven in 10 (69%) employers are investing in training to upskill their current workforce, and 71% have been hit by labour shortages in the last 12 months.

Sixty per cent are investing in technology and automation to improve productivity and reduce their reliance on human labour in response to the skills gap, the survey found.

The gap is materially affecting more than a third of UK businesses, with 38% reporting they have been unable to respond to new business opportunities in the past year.

More than a fifth (22%) said they have had to hold back investment in other parts of their business, and 12% have shrunk due to skills shortages, the report found.

Skills gaps

UK employees focus on current, not future, skills

The value of building, not buying talent 

Fear or future? Getting to grips with the AI skills gap 

In five years’ time, 82% of survey respondents thought the difficulties would continue to dog employers and threaten labour market competitiveness.

In terms of investment, 65% are building up their leadership and management training, while 60% plan to invest in base pay to attract and retain talent.

More than two-thirds (68%) wanted to see the government introduce incentives to help organisations invest in technology that would boost productivity, however.

“It is crystal clear that while labour shortages are making it more important than ever to focus on productivity, they are also making it harder to invest and grow, stifling the economic transformation needed to deliver sustainable growth,” said Rain Newton-Smith, CBI chief executive.

“Businesses have been helping people get into work by increasing flexible working and making proactive investments in employee health, but with government support like expanding tax-free health support and subsidising the cost of occupational health services for SMEs, they can do even more.”

She added that technology would help to improve people’s living standards, but not without adding to employees’ skills.

“That’s why the government needs to go further with their skills reforms and turn the apprenticeship levy into a skills challenge fund, unlocking firms to invest more capital in improving the skills of more workers than apprenticeships alone,” she said.

Carmen Watson, chair of Pertemps Network Group, added: “Hiring pressures are likely to continue for some time, with more people economically inactive or likely to retire in the next decade than join the workforce.

“This is compounded further by the record number of people in long-term sickness or disabled and lacking support to enter the workforce.”

Other key findings of the CBI/Pertemps report included:

  • 65% wanted reforms to the apprenticeship levy whereby employers could use the finds more flexibly
  • 59% of businesses support making all skill levels eligible for the shortage occupation list
  • 62% thought the financial support available through the Access to Work scheme for people with disabilities should be increased
  • 54% thought there should be incentives for businesses to invest in workplace health measures.

Despite concerns over skills shortages, the balance of employers planning to expand their workforce in the next 12 months is +37%, up from +28% in 2022.

Investing in basic pay, training and development opportunities and developing and communicating a strong purpose and company values were seen as the top three elements of an employment package, respondents said.

Almost half (47%) of those surveyed said they would have to increase prices to offset the cost of the rising national living wage, and 53% thought that the Low Pay Commission should look at how productivity gains can help employers absorb wage rises.

Matthew Percival, CBI director of Future of Work, said: “Pay decisions in the last 12 months have been difficult for businesses and workers with companies having to put up prices to afford pay rises that still didn’t match inflation.

“Fewer than half of companies expecting to be able to match inflation in the next 12 months suggests another difficult year ahead. Employers will need to invest heavily in relationships with their workers and trade unions to minimise disputes and maintain employee engagement.”

 

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

 

L&D job opportunities on Personnel Today


Browse more L&D jobs

Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

previous post
Diversity code launched for UK investment sector
next post
Eight common immigration myths and how to avoid them

You may also like

Investing in skills when budgets are tight

12 May 2025

Leading with honest feedback: A responsibility in recruitment

24 Apr 2025

High-level apprenticeship spend doubles in five years

16 Apr 2025

Number of SMEs hiring staff in decline

10 Apr 2025

Gen Z and ‘conscious unbossing’: how can HR...

7 Apr 2025

How to build a commercially-minded workforce

3 Apr 2025

Why the apprenticeship shakeup is good news for...

20 Mar 2025

Scrapping NHS England could affect critical training, warn...

14 Mar 2025

Employee engagement: Growing disconnect between effort and recognition,...

13 Mar 2025

Schneider Electric doubles ex-military green skills scheme

13 Mar 2025

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+