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Retailers whose staff work extra hours to open and close the store should ensure their employees are adequately remunerated for such duties after a tribunal ruled that health food chain Holland & Barrett made unlawful deductions from the pay of an employee who was required to carry out tasks beyond his contracted hours. Mr Fitz was employed as a supervisor and was required to cover for the store manager if they were absent. This required opening the store in the morning and closing the store in the evening, among other tasks that needed to be completed during opening hours. Closing the store involved four stages: closing the tills on the shop floor; reconciling the tills in the back office; closing the register and locking up the store, all of which Holland & Barrett told the tribunal took a few minutes. However, Fitz claimed that he also had to undertake other additional tasks at the end of the day, such as cleaning, checking the fridge and freezer temperature, and performance and sales target calculations
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