Twenty years ago or more, if you applied for a job and were turned down, the man in personnel would send you a courteous letter on headed notepaper and signed in ink.
Nowadays, if you apply for a job and are unsuccessful, you never hear from the woman in the HR department. Is this change in level of respect and courtesy a result of the change in job title or the change in gender?
Friends in Teesside have recently applied for jobs with a range of employers across the public and private sectors. Three, four, five months on they have heard nothing back and just have to assume they haven't got the job. Modern management philosophy supposedly says that 'people are our number-one asset'.
Perhaps the HR departments of these companies could reflect the spirit of that ideal.
Mark Lee, details supplied