MidlandHR’s iTrent comes to the rescue for Manchester fire fighters

Greater Manchester Fire and Rescue Service, the second largest fire service in the UK, has signed a five year contract for MidlandHR’s iTrent, the specialist HR, payroll, talent and performance management solution.

Arthur Elstone, project manager at Greater Manchester Fire and Rescue Service, comments: “As one of the largest fire services in the UK, it is vital for us to have one single, efficient HR, payroll and talent management solution which can cope with the varied requirements of the Service and our strategy going forward. We are looking forward to the day when iTrent goes live and we start to benefit from streamlined workflow and comprehensive reporting abilities.”

Phase one of the iTrent implementation will include People Development, Absence Management as well as Employee and Manager Self Service. Web Recruitment will follow in phase two, facilitating a dynamic and cost effective platform for reaching and attracting a wide pool of potential talent. With a powerful Match and Gap selection functionality, Web Recruitment processes candidates and automatically generates correspondence, ensuring a positive applicant experience right through to the scheduling of interviews and medical examinations, which was a key driver for the Fire and Rescue Service.

MidlandHR was tasked with providing a single, modern, integrated HR and payroll solution to handle the personnel requirements of the service’s 2,500-strong workforce. The Fire and Rescue Service cited the potential to improve workflows, better reporting functionality, and a reduction in paper processes as reasons for its decision to select MidlandHR’s iTrent solution as their platform for HR, payroll and talent management.

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Lawrence Knowles, managing director at MidlandHR, comments: “Our iTrent solution has been built to support modern business processes and strategies from a single platform. Greater Manchester Fire and Rescue Service’s phased approach to implementation will allow them to begin reaping the benefits from iTrent at an early stage with enhanced value realised as the implementation continues and the knowledge of the product and its functionality is fully utilised.

“The team at MidlandHR is proud to be working in partnership with Greater Manchester Fire and Rescue Service to support current and future organisational strategies through the iTrent solution.”