The triage service enables absent employees to talk to a physiotherapist directly and has been proven to better manage musculoskeletal conditions, either by assisting self management through expert advice, identifying the needs for onward specialist referral or by, in most cases, providing effective physiotherapy treatment. Centrica employees are costing the company less as a result of the programme.
The Centrica Triage Programme – A case study
On 1 Jun 2009 in Musculoskeletal disorders, HR practice, Pay & benefits, Wellbeing, Supplier Resources, Performance management
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