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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    University lecturers’ pay dispute talks fail to reach resolution

    by Mike Berry 2 Jun 2006
    by Mike Berry 2 Jun 2006

    Talks aimed at resolving the bitter lecturers' pay dispute have reached "the end of the road", university employers have said

    • Vexatious claims
    • Employee relations
    • Dispute resolution

    Weekly dilemma: Vexatious employees

    by Personnel Today 23 May 2006
    by Personnel Today 23 May 2006

    One of our employees is always complaining. We have held three grievance meetings already this year, and he has appealed...

    • Acas
    • Employee relations
    • Dispute resolution

    Dispute prevention: employment tribunals

    by Ross Bentley 9 May 2006
    by Ross Bentley 9 May 2006

    Conciliation service Acas has reviewed the effect of the dispute resolution regulations on the employment tribunal system. Ross Bentley reports on its findings

    • Employee relations
    • Dispute resolution
    • Latest News

    Advisory, Conciliation and Arbitration Service publishes dispute resolution reform paper

    by Georgina Fuller 4 May 2006
    by Georgina Fuller 4 May 2006

    Conciliation service Acas has published its latest policy paper on the reform of the employment tribunal system.

    • Employee relations
    • Dispute resolution
    • Employment law

    What is a grievance: Mark Warner v Aspland and Galaxy Showers v Wilson

    by Personnel Today 8 Feb 2006
    by Personnel Today 8 Feb 2006

    Employment Appeal Tribunal : A pair of useful cases about what constitutes a grievance

    • Acas
    • Employee relations
    • Dispute resolution

    T&G achieves recognition at EasyJet’s Luton call centre

    by Mike Berry 7 Feb 2006
    by Mike Berry 7 Feb 2006

    The Transport and General Workers Union (T&G) has won a battle with budget airline EasyJet to become the recognised union at its Luton call centre

    • Employee relations
    • Dispute resolution

    Pain-free or painstaking?

    by Personnel Today 24 Jan 2006
    by Personnel Today 24 Jan 2006

    What impact have the dispute resolution regulations had?

    • Dispute resolution
    • Employee relations
    • Industrial action / strikes

    New deal on the cards in Tube dispute

    by Mike Berry 17 Jan 2006
    by Mike Berry 17 Jan 2006

    More than 4,000 Tube station staff are to vote on a new proposal aimed at settling the dispute over safe staffing levels at London Underground stations

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Moving partnership on

    by Alex Blyth 10 Jan 2006
    by Alex Blyth 10 Jan 2006

    New research shows partnership working continues to be successful. Alex Blyth reports

    • Employee relations
    • Dispute resolution

    Time to proceed

    by Personnel Today 1 Jan 2006
    by Personnel Today 1 Jan 2006

    What are the main pitfalls employers have faced since statutory disciplinary, dismissal and grievance procedures were introduced last year? Emma...

    • Employee relations
    • Dispute resolution
    • Latest News

    Strikes averted as British Gas reaches pension deal

    by dan thomas 19 Dec 2005
    by dan thomas 19 Dec 2005

    A series of strikes planned by British Gas engineers have been called off, after parent company Centrica agreed a deal with the GMB union

    • Employee relations
    • Dispute resolution
    • Latest News

    Wal-Mart pays the price for unionisation store closure

    by dan thomas 19 Dec 2005
    by dan thomas 19 Dec 2005

    Wal-Mart has been ordered to compensate a number of former employees in Canada, after it was ruled that the retail giant closed a store as a reprisal against unionised workers

    • Employee relations
    • Dispute resolution
    • Latest News

    Sacked Gate Gourmet staff must sign agreement for compensation

    by Mike Berry 12 Dec 2005
    by Mike Berry 12 Dec 2005

    Gate Gourmet workers sacked after wildcat strikes at Heathrow airport have been told that they have less than a week to sign a compromise agreement with the firm - or miss out on compensation payments

    • Acas
    • Employee relations
    • Dispute resolution

    Acas celebrates 30 years

    by Michael Millar 7 Dec 2005
    by Michael Millar 7 Dec 2005

    Much has changed in the 30 years since the formation of conciliation service Acas.

    • Employee relations
    • Dispute resolution
    • Latest News

    Boeing agrees to multi-million payout in gender pay class action

    by Mike Berry 18 Nov 2005
    by Mike Berry 18 Nov 2005

    Boeing agrees to pay compensation to female workers in 'no blame' settlement of gender pay gap class action.

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