The way in which employers communicate with their workforce is an important part of employee relations. Employers should be aware of the importance of communicating with staff during periods of change in the workplace, particularly where the change is brought on by difficult economic circumstances, which may lead to new or amended job duties, organisational restructuring and redundancies.
A report from the Work Foundation has found that lack of staff buy-in to public sector IT projects has a significant effect on their success or failure.