Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

HR strategyFlexible workingRecruitment & retentionPart-time workingProductivity

Flexible working: How I made a difference – Dave Pye, chief executive, Highams Group

by Personnel Today 7 Jul 2008
by Personnel Today 7 Jul 2008

We implemented flexible working last year. In the recruitment world, we’ve got a very flexible approach to how we hire people, and it’s served us well. It’s getting away from that traditional mindset that the person has got to be at the desk, and watched over the whole time.

It’s astonishing how many companies today still treat returners as less of a person. They think that their mind is on other things, or worry about them needing to leave early, rather than thinking about what they can contribute in the time that they have got.

We’ve got a really high retention rate, partly because we’ve brought people back and worked around their schedules. When women come back from maternity leave, we put them on flexible working hours. For me, the key thing is that they are still doing the same job as they did before taking leave.

We’ve got eight returners here out of a staff of 25. We’ve hired a couple of people who wanted to be employed as recruiters on a flexible basis, but were turned down by the bigger companies. And we hired a man who came back from travelling abroad, and decided to do a business studies degree – we invited him to work for us for several hours a week, when he wasn’t studying.

We wanted to open a European operation, but didn’t really have the cash. A team member moved to Brussels, because of her husband’s job, so we set her up, at home as a recruiter. We now have four other people ‘from the school gate’ in Brussels who are working, from their homes, as a resourcing and recruiting team.

We pay them only commission, so they’re under no pressure. They have the time to do it, they speak both French and English, and it fits in around their family lives.

Our view is that four people working 10 hours a week equals a full-time person. Finance people accuse HR of being fluffy, and of not putting the numbers first, yet flexible working can deliver those numbers.

Why not have three part-time flexible workers instead of one full-time employee? Three people that you know and trust, rather than an untested stranger?

We’ve found that office morale has really benefited from us allowing people to work flexibly. And you get that level of long service and commitment to the customer. If staff chose to come back, we have a responsibility to help them.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

Dave Pye, chief executive, Highams Group

Why it worked

  • We fitted in around employees’ needs
  • We ignored the conventions
  • We recognised that our staff were our greatest asset

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

previous post
Public sector HR under threat as government unveils plans to save £30bn by 2011
next post
Skills shortages: employers miss out on unknown and unused skills

You may also like

How neuroscience can unlock employee recognition

22 May 2025

HSBC employees warned of office attendance link to...

22 May 2025

Workplace stress: Why it’s time to rebrand resilience

22 May 2025

Gen Z are in ‘work situationships’ with employers

19 May 2025

Public sector needs 92,000 more workers to remain...

19 May 2025

Workers ‘wait and see’ as companies struggle to...

16 May 2025

University of Salford launches Better Working Lives cluster

14 May 2025

Four ways employers can reduce the risk of...

14 May 2025

Why HR burnout is a strategic issue

12 May 2025

So what does the election of a new...

9 May 2025

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+