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Latest NewsManagement trainingLine managersPerformance managementRelationships at work

Half of UK workers quit due to bad management

by Jo Faragher 3 Sep 2019
by Jo Faragher 3 Sep 2019 A quarter of respondents to Totaljobs' survey had nightmares about their boss
A quarter of respondents to Totaljobs' survey had nightmares about their boss

Almost half of UK workers have quit a job due to a poor relationship with their manager, according to Totaljobs.

The job board found that 26% had looked for support for mental health issues, citing problems with their boss as their main motivation for getting help. Almost a fifth (18%) said they felt unable to trust their boss, and 28% said their line manager was their “work enemy”. A quarter had nightmares about their boss.

Management training

Training line managers in people management survey 2019

Introduction to line management 

Totaljobs’ survey suggested that a lack of training for managers could be to blame. Around 40% of respondents in management positions said they had never received any specific management training, and 18% only received training a year after taking on their new responsibilities.

When it came to recruiting new staff, 62% of managers were conducting interviews with no training, despite 69% saying that management training had helped them to prepare for leading a team. Just over a third of candidates had withdrawn an application because of the interviewers’ behaviour, according to Totaljobs.

The job site also asked employees what they considered to be their bosses’ worst habits. These included having favourites (49%); speaking behind people’s backs (43%); and taking credit for others’ work (36%). Around six in 10 refuse to socialise with their managers, with 31% saying it would be “too awkward” to cross paths outside the office.

Employees listed clear objectives, specific feedback and detailed job descriptions as the three key things they’d look for in a good manager.

Alexandra Sydney, marketing director at Totaljobs, said that employees wanted to work for companies that would recognise their achievements and invest in their careers.

“There is a misconception in some quarters that individuals can learn how to be a manager while on the job, while the skills needed to do it well can be easily picked up through experience.

“Building a successful team takes more than just hiring people with the right technical skills. That’s why employers should ensure management staff are given the training and confidence they need to not just rule over junior employees, but to appropriately support and develop their professional journeys.”

She urged organisations to adopt more open channels of conversation between managers and their teams, “encouraging discussion around professional expectations and aspirations”.

She added: “Ultimately communication is a two-way street, but one that can lead to trust, development and success.”

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Jo Faragher
Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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1 comment

Avatar
Kate Keaney 23 Nov 2019 - 5:54 am

I could not agree more with this article. Managers need to be trained. However, it’s also important for the organisation to consider the workload that managers are given. Managers often have a lot on their plate, juggling their own jobs whilst also leading and supporting their team. Even if a manager has been trained and has the necessary leadership skills, if they have too much on their plate, they are likely to feel stressed and not manage the team to the best of their ability.

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