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HR Technology

Legacy Health Selects Column Case HR for HR Answer Center and One Call Center

by Personnel Today 6 Jan 2011
by Personnel Today 6 Jan 2011

 Legacy has selected Column Case Hr for their HR Answer Center supporting  calls (incidents) and for Employee Records Management.  Support calls include benefits management, compensation, E+ (Learning Management System), employee relations, employment verification and validation,  sites/hospital locations, payroll and HR risk management. Some assignment occurs between other teams (benefits and compensation).  Long-term vision includes dispatch to employee relations and other HR teams who do not currently use the system.


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Another use will be for their One Call Center facilitates the transfer of patients into Legacy’s specialized services from local and out-of-area referral physicians, hospitals, and health care facilities.  The calls/cases include information about the patient, possible diagnosis, sending unit and receiving unit.


www.columnit.com

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Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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