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Working from homeHR transformationCoronavirusWorkplace cultureLatest News

Half of workers expect remote working reversal after Covid-19

by Rob Moss 16 Apr 2020
by Rob Moss 16 Apr 2020 OK Images / Shutterstock
OK Images / Shutterstock

Despite many workers saying they feel trusted and that employers have done well in implementing working from home over the past month, almost half of workers expect a return to limited flexible working policies once the coronavirus lockdown ends.

A study into the attitudes of employees who are usually not allowed to work remotely, or who only did so rarely prior to the Covid-19 outbreak, showed that 77% feel employers have done a good job handling the remote work transition.

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Three quarters said they believe their manager trusts them to be productive from home, although 31% relayed that their employer had enforced new processes to check on people’s output.

Only 9% said their employer has handled rolling out remote working poorly – an impressive show from companies who had previously resisted flexible work.

Sixty-eight per cent feel they are either more productive or equally productive from home – which is particularly significant given the unique challenges many workers face with handling childcare and home-schooling.

While 31% said their work-life balance had become easier since social distancing began, workers were not confident the experience will convince their employer to change their flexible work policies long-term. Almost half (47%) said their employer would ditch widespread remote working once the Covid-19 pandemic is over, instead reverting to their previous policies. But 28% said they don’t think their employer would go back to inflexible working.

Jan Schwarz, co-founder of people analytics company Visier, which commissioned the research, said: “It reflects positively on the UK’s HR industry that workers think companies who are new to remote working have handled a tough situation so well. These companies have had to transform themselves overnight and tackle major cultural and technological obstacles. They deserve real credit for their adaptability under real pressure.

“There are of course work activities and roles that are best served by face-to-face interaction, and some workers simply have a preference for it. But it’s still disappointing to hear so many respondents predict their employers will walk away from the change they have created once the worst of the crisis is over.”

Schwarz said Covid-19 had prompted the world’s “biggest home working experiment”, speeding up the future of work and will impact the way we think about work in the years to come.

“The worst thing that companies can do is ignore what they have learned about their workforce and how they like to operate. Companies who have resisted the new world of work until now have had their worlds turned upside down, but there is a real opportunity for HR leaders to help them continue their digital transformation,” he said.

Visier’s survey conducted by Censuswide and polled 1,000 UK workers who are currently working from home but who are either not normally allowed to work from home or who do so no more than once per week on average.

Rob Moss
Rob Moss

Rob Moss is a business journalist with more than 25 years' experience. He has been editor of Personnel Today since 2010. He joined the publication in 2006 as online editor of the award-winning website. He specialises in labour market economics, gender diversity and family-friendly working. He has hosted hundreds of webinar and podcasts, most recently on the challenges created by the coronavirus pandemic. Before writing about HR and employment he ran news and feature desks on publications serving the global optical and eyewear market, the UK electrical industry, and energy markets in Asia and the Middle East.

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3 comments

Avatar
Elena Radoi 22 Apr 2020 - 12:30 pm

Do you have procedures and/or protocols of companies regarding the gradual return from work from home?

Reply
Avatar
Mike Bradley 14 May 2020 - 5:44 pm

Leader/Directors will have no problem leading a remote workforce in the future.

Its the Manager/Administrators who cant trust themselves to work, who will present a problem.

Organisations who run on objectives rather than presenteeism, will become more effective, have a happier workforce, increase productivity, performance and profitas, as well as, will not damage the environment as much as those which insist on staff commuting.

Remote-working should definitely become The New Normal for office workers post Covid19.

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Avatar
Anthony Constantinou 17 Jul 2020 - 1:23 pm

Yes I agree many respondents are predicting their employers will walk away from the change they have formed once after crisis gets over.

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